Privacy Policy

Last Updated: July 1, 2025

Crowd Card LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Crowd Card (the "App"), available on the iOS platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect the following types of information when you use the App:

a. Personal Information

Personal information is data that can be used to identify you. We may collect:

  • Contact Information: Name, email address, or other information you provide when you register or contact us.

  • User-Generated Content: Information you provide through interactions with the App, such as feedback, reviews, or profile details.

  • Account Information: If the App requires an account, we may collect login credentials or other account-related data.

b. Non-Personal Information

Non-personal information does not directly identify you. We may collect:

  • Device Information: Device type, operating system version, unique device identifiers, IP address, and other technical data.

  • Usage Data: Information about how you use the App, such as features accessed, time spent, and interactions with content.

  • Analytics Data: Aggregated data about App usage, collected through third-party analytics tools (e.g., Google Analytics).

c. Location Information

If you enable location services, we may collect:

  • Precise Location Data: GPS-based location, with your consent.

  • Approximate Location Data: Derived from IP address or other non-precise methods.

d. Information from Third Parties

We may receive information about you from third parties, such as social media platforms or authentication services, if you choose to link your accounts to the App.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the App.

  • Personalize your experience and deliver relevant content.

  • Improve the App’s functionality and user experience.

  • Communicate with you, including responding to inquiries and sending updates or promotional materials (with your consent).

  • Analyze usage trends and optimize App performance.

  • Ensure security and prevent fraud or abuse.

  • Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who provide services such as hosting, analytics, payment processing, or customer support.

  • Legal Requirements: To comply with applicable laws, regulations, or legal processes, or to respond to government requests.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

  • With Your Consent: When you explicitly agree to share your information with third parties.

4. Third-Party Services

The App may include links to third-party websites, services, or advertisements. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before interacting with them.

5. Data Storage and Security

We store your information on secure servers and implement reasonable technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your information may be stored and processed in the United States or other countries where our service providers operate. By using the App, you consent to such transfers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Non-personal information may be retained indefinitely for analytics purposes.

7. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Opt out of promotional communications or certain data collection (e.g., location data or analytics).

  • Data Portability: Request a copy of your personal information in a structured, commonly used format.

To exercise these rights, contact us at support@crowdcard.xyz. We may require identity verification before processing your request.

California Residents (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and to opt out of the sale of your information. We do not sell your personal information.

EU/EEA Residents (GDPR)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

8. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 in some jurisdictions, such as the EU). We do not knowingly collect personal information from children under these ages. If we learn that we have collected such information, we will delete it promptly. If you believe we have collected information from a child, please contact us at support@crowdcard.xyz.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy in the App or via other communication channels. The “Last Updated” date at the top of this policy indicates when it was last revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Crowd Card LLC

support@crowdcard.xyz